Get In Touch
Frequently Asked Question!
Do I get to see a proof before it’s printed?
Yes, you will also receive a visual before your garment is sent into production, changes can be made at this point.
What is your turnaround times?
Our quick and efficient process aims to get your order to you as soon as possible, with a standard lead time of 7 working days from receipt of logo artwork for customised orders, and 4 working days for plain stock orders.
Can I collect my order?
Yes of course. You can collect from our office in Hornchurch.
What file type do you need my logo in?
For embroidered logos we can usually work from any file type such as .jpg .png .ai .pdf.
For printed logos we need the to file to be an outline vectored piece of artwork to ensure no detail is lost in printing the logo. If you can not supply your logo as vectored we will charge a £25 fee to redraw it for you.
Ive changed my mind can i cancel my order?
Orders can be changed or cancelled before the design work has been agreed. Orders that have already reached the production stage after the visuals have been signed off cannot be cancelled or changed.